Contact Details
“Exclusive Beauty” is a trading style of Tone To The Bone which is a partnership between M.J Warleigh and A.C. Warleigh. Exclusive Beauty is based at 1 Wharf Road, Frimley Green, Surrey GU16 6LE. Our email address is telephone 01252 837070
 
 
Prices
All prices shown on our website are stated inclusive of VAT. The current rate of VAT is as determined by the UK Government, currently 17.5%. Any changes in legislation affecting the rate of VAT might cause pricing to be amended in the future.
 
 
Delivery and Charges
We currently only deliver within the UK excluding Channel Islands. For any enquiries outside the UK, please email us on admin@exclusivebeauty.co.uk .Our charge for delivery within the UK mainland is 3.95 for goods purchased up to and including 25.00, 2.95 for goods purchased up to and including 50.00 and 1.95 for goods purchased up to and including 100.00. Where the aggregate single transaction is greater than 100 delivery within the UK mainland is free of charge. Gift Vouchers and Gift Certificates are Free Delivery. The normal period for delivery will be three to five working days. If any delay in delivery is anticipated we will contact you either by email or phone at the earliest opportunity.
 
 
Ordering
When you ordering on-line, if you experience any problems please contact us immediately on 01252 837070 for assistance during normal working hours Tuesday and Thursday 9.15am to 7.00pm, Wednesday and Friday 9.15am to 5.30pm and Saturday 9.00am to 4.00pm. Outside these hours please email us on a
 
 
Quantity Limits - Reselling
We reserve the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. We also reserve the right to prohibit sales to dealers or customers redirecting product.
 
 
Pricing Policy
We make it our goal to provide accurate product and pricing information, notwithstanding, pricing or typographical errors may occur. In the event that an item is listed incorrectly or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is
mis-priced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
 
 
Payment
For products ordered on-line through our web page, we accept MasterCard, Visa, American Express, Maestro and Switch cards. Unfortunately we cannot accept payment by cheque or cash payments.
 
 
Contract Cancellation
Please refer to our returns policy. (at bottom of shop page)
 
 
Returns
If any of our products are faulty firstly please inform us and then return them within 30 days of receiving them. Upon receipt of the goods and inspection, we will offer you a full refund or a replacement, along with a refund for the return carriage cost. Please ensure that returns are securely packaged and sent by an insured or signed for service.
If you change your mind about an order, please first contact us and return any items inside there original box (es) within a 30-day period in a re-saleable condition. Upon receipt of the goods back, we will apply a refund to the value of your order total less the original carriage cost. Please ensure that returns are securely packaged and sent by an insured or signed for service. We cannot be responsible for goods sent back to us that go missing in the post.
We will give a full refund within a 30-day period from sending for orders that do not arrive at their destination (unless it has been delayed by customs).
 
 
Privacy
We are registered under the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information you have provided to us.
 
 
Security
When entering any personal details on our website you will be entering a completely secure environment. When purchasing goods by credit or debit card your details are encrypted and sent via a secure link to be authorised by the appropriate card issuer. We do not retain any of your card details whatsoever. You will need to re-enter your card details for each new order you place.
 
 
Health Advice
If you are unsure about taking, using or giving of a particular product purchased from this website you must consult your doctor or pharmacist or acting or relying on any information contained together with the product. In the unlikely event you have any reaction to any particular product, please consult your doctor or pharmacist immediately for advice and telephone us on 01252 837070 or email us on
 
 
Webpage Interruption
Due to the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. Access to the Internet may be interrupted or delayed from time to time. We are not liable in circumstances where we are unable to provide our Internet services for any reason beyond our reasonable control. We cannot guarantee that our website will be uninterrupted or entirely error free.
 
 
Liability
The Partners of Tone To The Bone trading as Tone To The Bone or Exclusive Beauty shall not be liable for any loss or damage whether special, indirect or consequential arising from use of this website except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of The Partners of Tone To The Bone trading as Tone To The Bone or Exclusive Beauty or employees. We will not be liable for any losses resulting from your use or your inability to use our website. We will not be liable for any losses resulting from unauthorised access to, or alteration of your transmissions or data in circumstances, viruses, deletion of emails or files, which are beyond our reasonable control. We will not be liable for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss, which does not directly result from something beyond our reasonable control.
 
 
Jurisdiction
This Website is governed by the laws of England and Wales.